My Sample Closet?

MySampleCloset.com® , a product of J. Knipper and Company, Inc.

J. Knipper and Company, Inc. ("Knipper") is committed to implementing appropriate policies, procedures and information systems to preserve and safeguard your right to privacy. As part of this commitment, we want you to be fully aware of what happens to the personal information we collect from you. Accordingly, this Privacy Policy sets out the manner in which we will collect, use, disclose and otherwise manage your personal information. Specifically, this Privacy Policy explains:

  • Why we collect Information
  • What Information is collected
  • How the Information is used
  • With whom Information is shared
  • Security of Personal Information
  • Opting-Out
  • Correcting or Updating Information
  • Changes in Privacy Policy
  • How to Contact Us

This internet privacy policy applies only to information collected by Knipper through its website and mobile application.

WHY WE COLLECT INFORMATION

Knipper's business is to provide pharmaceutical marketing services to pharmaceutical companies, including manufacturers of over-the-counter and prescription pharmaceutical products ("OTC and Rx Products"), and healthcare organizations. Knipper's marketing services include: direct mail, DTC/DTP programs, kit design and assembly, web-ordering, e-survey programs, e-sampling and fulfillment, and telemarketing fulfillments, among others. In providing such services, the pharmaceutical companies, healthcare organizations and/or Knipper may be required to obtain and use your personal information.

Knipper's online sampling application MySampleCloset.com® and its mobile application counterpart collects Health Care Practitioner (HCP)-specific information to enable pharmaceutical companies to offer unique sample promotions based on the practitioner's specialty and to determine license verifications for these targeted sample offers.

WHAT INFORMATION IS COLLECTED

In order to provide you with pharmaceutical marketing information such as information relating to OTC and Rx Products, we collect both Personally Identifiable Information (such as contact, public information, and demographic information described below) and non-personally identifiable information such as "Traffic Data" (defined below) using the methods listed below.

The type of product or service you seek on the Knipper website will determine the personal information that is collected. In the course of providing pharmaceutical marketing services, Knipper collects Personally Identifiable Information you provide us when you:

  • Request that we send you Discount Coupons for OTC or Rx Products;
  • Request that we send you Rebate Coupons for the purchase of OTC or Rx Products;
  • Request that we send you a Rebate Check in connection with OTC or Rx Products which you have purchased;
  • Request that we send you Trial Samples of OTC Products;
  • Respond to one of our Surveys;
  • Request that we send you Information about OTC or Rx Products;
  • Participate in a Research Project which we coordinate on behalf of one of our Pharmaceutical Company clients; or
  • Enroll in a Patient Assistance Program which we coordinate on behalf of one of our Pharmaceutical Company clients.
  • Request a drug, medical device, literature or other items available on MySampleCloset® or other Knipper provided websites.

When you take any of the above actions, we may collect Personally Identifiable Information from you such as your name, age, address, telephone number, e-mail address, state license, year of graduation and school of graduation.

Personally Identifiable Information may also be collected when you register at Knipper's website (www.Knipper.com), MySampleCloset.com® (including via MySampleCloset.com Mobile applications), or provide your information to others such as pharmaceutical companies, medical devices companies, e-commerce websites and healthcare organizations, including by registering on their websites. Knipper's registration form may, from time to time, require you to give us basic contact information (such as your name, mailing and e-mail address) and some demographic information (such as your zip code, age and gender). The information requested by Knipper's registration form may change from time to time. Although additional demographic information may be requested at the time of registration, only information marked "required" is necessary for you to register on Knipper's website and take advantage of the promotional offers made available thereon from time to time. With respect to your visits to our website, we may automatically collect general anonymous information related to your use of the website, such as the date and time you visit the website and the pages you visit as well as collecting "cookie" information from your browser to identify your computer and provide us with a record of your visits to our website (collectively, "Traffic Data"). The technology used to gather "cookie" information is provided by the Internet browser you use, and may be turned off by using your browser preference buttons.

Practitioner information collected on MySampleCloset.com® : When an HCP becomes a registered user on the Knipper website, or chooses to interact with the website in other ways (including via MySampleCloset.com Mobile applications), Knipper collects certain personal information. The practitioner data collected on the Knipper website may include his or her name, address, phone number and e-mail address. Additional information that is practitioner-specific may also include demographic, educational and professional information (state licensure numbers and DEA numbers) which may later be used for the specific purpose of credentials verification for specific sample programs, marketing, educational or detailing campaigns offered by the pharmaceutical companies or directly by J. Knipper and Company Inc.

HOW THE INFORMATION IS USED

Knipper uses the Personally Identifiable Information that you provide to us for the purposes of: (a) providing you with information, discount coupons, rebate coupons, rebates, trial samples, prescription refill reminders and other marketing and non-marketing communications relating to OTC, medical devices and/or Rx Products; (b) responding to your requests; and (c) generally communicating with you. Knipper only uses or discloses your Personally Identifiable Information or as permitted by law or authorized by you.

Knipper engages in e-mail and direct mail marketing for its own products / services and on behalf of pharmaceutical companies and healthcare organizations. E-mail or direct mail address lists for these marketing campaigns are compiled from information provided by you as set out above and/or based upon information by pharmaceutical companies or healthcare organizations. In order to receive an e-mail message or a direct mail communication that is part of a marketing campaign created by Knipper or sent by Knipper on behalf of a Pharmaceutical Company or Health Care Organization, you chose to be included on an e-mail or direct mail address list or chose to receive e-mail or such direct mail communication from us. You may choose not to receive future e-mail or direct mail communications from us (see Opt-Out Policy below). The Traffic Data helps us to understand how our Website and mobile applications are used (e.g., which pages or sections are most popular and when the peak activity times occur) and to assist us in planning for future improvements to the website to better meet your needs.

HCP's personal information may be used for the following purposes:

  • to register the practitioner for programs and services the practitioner requested
  • process, fulfill and follow-up on drug sample orders or literature requests
  • respond to practitioner e-mails
  • information requested by the practitioner
  • ensure that MySampleCloset.com® is relevant to practitioner needs
  • deliver notices for relevant meetings or events
  • notify the practitioner about new products, services, and other related information from Knipper and approved third parties

WITH WHOM INFORMATION IS SHARED

Knipper will not share your Personally Identifiable Information, including your Protected Health Information except as authorized by you, permitted by applicable law or described below.

Knipper may share your Personally Identifiable Information with pharmaceutical companies or healthcare organizations in order to customize marketing and non-marketing communications and provide you with information, discount coupons, rebate coupons, rebates, product details, continued medical education programs, patient assistance programs, trial samples and prescription refill reminders relating to medical devices, OTC and/or Rx Products in which you are interested.

Knipper may share your Personally Identifiable Information, including your Protected Health Information, on a confidential basis with third party service providers that we retain from time to time to perform work on our behalf. These third party service providers are not authorized to use or disclose this information for any purpose other than to perform services on Knipper's behalf.

Knipper may disclose your Personally Identifiable Information or Protected Health Information when it believes the disclosure is appropriate to comply with applicable law; or to protect the rights, property and safety of (i) Knipper, (ii) those persons who disclose their Personally Identifiable Information or Protected Health Information to us, or (iii) others. We must provide your Personally Identifiable Information, including your Protected Health Information: (a) in response to a search warrant or other legally valid inquiry or order; (b) to an authorized investigative body in response to their inquiry; (c) in the case of a breach of an agreement or contravention of law; or (d) as otherwise required by law.

The Knipper website may include links to third party websites. These linked sites have separate and independent privacy policies. Knipper has no control over such sites and therefore has no responsibility or liability for the manner in which the organizations which operate such linked sites may collect, use or disclose and otherwise treat your personal information.

SECURITY OF PERSONAL INFORMATION

Knipper is committed to implementing appropriate policies and procedures to maintain your personal information in secure data storage to safeguard it from unauthorized access, use or disclosure and maintain the strict confidentiality of all personal information collected. Knipper will only disclose such information to the pharmaceutical companies or healthcare organizations who are our clients, Knipper employees and third party service providers who require such information for the purposes set out above. We will only keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law.

User ID and Password:MySampleCloset.com requires the use of a user ID and password as a supplementary security measure to help protect practitioner information. The user ID and password allow Knipper to verify who you are, thus permitting access to your account information and preventing unauthorized access.

Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. Accordingly, and despite our diligent efforts, Knipper cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.

OPTING - OUT

If Knipper has collected your Personally Identifiable Information or Protected Health Information, Knipper will process your election to opt-out. If however, someone other than Knipper has collected that information, you must contact that other person to opt-out. If you would like to opt-out, that is to withdraw your authorization to the use and/or disclosure of your Personally Identifiable Information or Protected Health Information which Knipper has collected, you may do so at any time by notifying us of your decision to opt-out. You may provide such notification by writing to us at J. Knipper and Company, Inc., Attention: Privacy Officer, One Healthcare Way, Lakewood, New Jersey 08701. Please be certain to include the name of the program in question. You must provide the name of the program, proof of your identity (a copy of your license or a notarized letter with your name, professional designation, address and telephone number) to ensure proper identity of person making a request.

CORRECTING OR UPDATING INFORMATION

If you would like to correct or update any of your Personally Identifiable Information or Protected Health Information we have in our possession, please write to us at J. Knipper and Company, Inc., Attention: Privacy Officer, One Healthcare Way, Lakewood, New Jersey 08701. Please be certain to include the name of the program in question. You must provide the name of the program, proof of your identity (a copy of your license or a notarized letter with your name, professional designation, address and telephone number) to ensure proper identity of person making a request.

CHANGES IN PRIVACY POLICY

Knipper reserves the right, at any time and without notice, for any reason, to add, update, change, modify or revise this Privacy Policy by posting such addition, update, change, modification or revision on its website at www.Knipper.com. Any such addition, update, change, modification or revision will be effective immediately upon posting on the website. You will have a choice and may notify us if you do not wish us to use your information in this different manner (See "Opting-Out"). Knipper may use personal information in accordance with the version of the Privacy Policy that is in effect from time to time.

HOW TO CONTACT US

If you have any inquiries or comments about this Privacy Policy, please contact us at 1-888-564-7737 or write to us at J. Knipper and Company, Inc., Attention: Privacy Officer, One Healthcare Way, Lakewood, New Jersey 08701.

Copyright 2017 J. Knipper and Company, Inc. All rights reserved.